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Testimonials

If all medical procedures and medical contacts were as easy as this experience the world would be a better place. Can I also say that all the staff from the doctors to the volunteers were as kind and courteous as i have ever come across, Thanks everybody

Being a business owner myself I recognise and appreciate the high professional standards your organisation delivers.

Superb service. By far the best in WA, then it should be the best in Australia and perhaps one of the best in the world too!! Keep it up!

I felt safe and secure and everyone was friendly and engaging

Great service, Spiro was fantastic

My doctor and receptionist were wonderful. Between my husband and my medical visits this would have to be one of our better experiences. Thank you

Thank you so much for your efficiency throughout the whole process. Staff are absolutely wonderful.

Excellent service, painless and trouble-free experience with the procedure

Dr Rao was outstanding! His explanations were clear and comprehensive. Importantly he “took the time” to ensure that the patient was fully informed, intelligently questioned about ongoing health issues as he outlined options and likely scenarios going forward. A most impressive, professional doctor who ensured that all aspects of future possible treatments and a repeat MRI were fully explained and understood. Very much appreciated his “doctor to patient” style and communication skills.

Receptionist very helpful indeed

Very efficient with friendly caring staff made my procedure less stressful

Very accomodating and helpful

An excellent service, friendly staff, efficient process

Very accomodating and helpful

I find all the staff nurses and doctor very helpful and friendly very professional

Very efficient with friendly caring staff made my procedure less stressful

I find all the staff nurses and doctor very helpful and friendly very professional

Very friendly staff. Well informed by lovely Dr.

I will tell my friends about you and your very friendly and helpful service

Very efficient with friendly caring staff made my procedure less stressful

Everything went very smoothly. Staff very friendly , attentive and accommodating.

The staff were just great and made the whole experience easy. A big thank you and a Merry Christmas to them all.

Everyone is extremely helpful and professional

A very thoroughly professional experience.

Thank you immensely for your service and care - very much appreciated.

Overall fantastic service.

Dr Spiro Raftopoulos and Staff were Brilliant could not fault their professionalism and care.

There was excellent follow up. Even though I couldn’t make it due to being in hospital the staff contacted me so I didn’t worry re cancelling at the last minute. They had kindly squeezed me in the day after I called.

Treated extremely well, as always. Thank you

it’s hard to improve on excellence!

Medical team, hospital staff, facility and new complex is all very efficient and extremely friendly. I found everyone in good spirit, helpful and enjoying their respective jobs. God bless Australia !!! My visit was faultless.

Thanks for great service and attention to my needs

Everthing was explained throught the procedure very professional

As good as the last time and the time before and before etc

I have full confidence in Dr Rao and his planned approach to a complex medical issue.

The staff and nurses were excellent Both the Doctor and anaesthetic came and explained the procedures

Staff were very helpful with very pleasant dispositions towards my wife and I.

Dr Pham was helpful on our Telehealth call and I feel confident he will be helpful going forward in my care.

Everything was excellent thank you.

Dr Gordon took care of my IBD during pregnancy and ongoing. She has been the only specialist to pay full attention and treat me holistically throughout (including labour). I feel extremely safe in her care, and that’s a first for me.

Your staff are a credit to you!

All the hospital staff were great. For the first time in my 88 years I've had a happy birthday in hospital.

Even the lead up to the procedure with the booking and information requested was brilliant ... happy to be a referral Thankyou

The whole process has been seamless with friendly and professional staff from the admin staff to Dr Rao.

Thank you :)

Thank you, everything was easy from start to finish

Very grateful to be a patient of Dr Spiro

An excellent service with exceptionally nice people looking after the patients

What a fantastic well oiled professional entity!

Very caring place

Outstanding care and commitment

Frank is a gentleman and a scholar. No only did he provide excellent service throughout the procedure, he also provided great council and peace of mind which I put above all else. I can't put into words how important this was for me. Plus he does it all with a great sence of humour...what an awesome human being. Thankyou very much!

Yes I felt like I mattered to both the Doctor and Receptionist and this means a lot to me.

Helpful and friendly staff.

I was very well cared and most impressed in relation to the whole process from end to end, including the notification and booking of the procedure; the experience with the staff at the front desk on the day of the procedure; the care provided by Jess & Helen before and after the procedure; Brendon Dunlop & Dr Dev's treatment; and Clare's care afterwards - thank you and well done to you all.

I was pleased with all the staff very happy

Communication was good with the Doctor and others and the staff at day procedure are excellent

All went well and Spiro once again achieved great results with minimal discomfort post op. I would highly recommend him. Thank you.

We have always found Spiro and his staff very competent, professional, thorough and friendly.

Everyone was very kind and understanding.

Cannot speak highly enough of your services. Always come away feeling very cared for.

Only rated as an 8 because it is such a personal decision - nothing for you to improve on but would always encourage others to make their own decisions.

Well done

Very thorough and caring consultations

Excellent Doctor and extremely pleasant and helpful Receptionist

Every time I have been, the staff have been friendly and the Doctor has been on time.

The staff and nurses and my Doc (Frank Brennan) were all very pleasant, thoughtful and attentive.

Thanks Spiro and the great team

Everything was super smooth at the hospital, all staff were lovelY and looked after me very well

The food was excellent Much improved from last time which was good.

All staff and doctors were very understanding and made me feel very comfortable at all times.

Excellent care in a clean , professional hospital environment.

Love your team, just fabulous!

Very friendly personalised service, thanks

I am happy...

As a patient I felt very much at ease and all my questions were answered.

Very satisfied with staff and Dr.

Thank you

All very helpful and friendly.

Overall very happy with my experience

Many thanks for your much appreciated, highly professional and fully supportive service, which provided a first rate patient experience.

You guys are great and Spiro is an amazing doctor. Thanks

All good

Thank you for taking such good care of me.

Always friendly and professional

Feeling taken care of at every step of the way by Dr Spiro Raftopoulos is very comforting. So a Big Thank you to Dr Spiro.

Thank you for taking such good care of me.

Keep up the good work

A happy customer Dr Spiro is the best

The whole team were great

Everything was explained to me. A very positive experience

Have had several procedures done by Advanced GI and always found them to be well organised and the staff have always been courteous and friendly. Thank you.

I was looked after very well. Thankyou to the nurses etc involved

Thank you for seeing me on Friday Sam.

I was very happy with my visit. All staff are very efficient, friendly and helpful. I wouldn't hesitate to recommend Dr Frank Brennan. I wish he was my family doctor. His advice is practical and down to earth and he communicates extremely well.

Very friendly, competent staff. As a nurse from a Public Hospital surgical ward I was very impressed by the care and your facilities.

Thanks for looking after me

All the staff and nurses made me feel very comfortable and relaxed and they did a great job

Excellent communication and assistance received from all staff members, particularly Maureen (at front desk and via phone and email) and Dr Frank Brennan.

Staff helpful, friendly, courteous. Communication excellent. Process from initial booking to procedure completely flawless.

The staff made you feel at ease from the time you arrived at Reception to leaving the ward at Peel Health Campus . All staff ... were professional at all times.

I was riddled with anxiety in the lead up to the procedure but was extremely impressed by how your practice operated on the day.

Well done great service all round

Well done great service all round

very satifying

Have built a rapport with Dr Spiro over the years have great respect & confidence in my specialist. Receptionist always friendly & efficient very happy with this service thank you.

Brilliant staff, love the heated blankets

Love my Dr!

Good friendly service from Consultant through to reception staff

Such a professionally run company and wonderful friendly staff. A pleasure to deal with

Very happy to be looked after by Dr Spiro Raftopoulos. He has complete empathy and commitment to the best possible outcomes for his patients. Thank you, Dr Spiro.

Being very remote it was fantastic to have a professional company that help me with the process.

Happy chappy.

I was professionally and compassionately treated, my queries listened to and clearly answered. The hospital was spotless and comfortable, and admission was quick and staff competent and actually friendly!! Thank you to everyone for taking such wonderful care of me.

Like how we get a very comprehensive report before we go home, it’s comforting.

I Can't add to what was a perfect experience. Dr Spiro absolutely brilliant on all basis. I was a bit unlucky that as the last patient for the day I missed out on the Crayfish Sandwhiches.

Excellent service Dr Spiro and all nursing staff very professional yet friendly.

I have previously graded the excellent service but I thought I should make a couple of other comments. eg I think the survey should ask a couple of questions about the relationship eg professionalism of the doctor, the anesthetist and the nurses with the patient. In my case the professionalism and care exhibited by all three professions was second to none and if I could rate them higher than 10, I would. At all times I felt safe and secure in their care ....... and the lady at the front counter, she is all of brilliant, funny and competent. You have a great team at the Peel Campus.

Thank you to Dr Spiro & the team at Peel Health Campus Endoscopy Unit. Everyone was friendly, supportive & very caring to me & the other patients in the Unit. I really appreciated their efforts. Thank you

Thankyou,you made what could have been a difficult experience quite easy!

Coming to advanced GI was a lovely experience. Seeing Maureen again after 10 years was quite special. Having a professional and kind person to greet you makes such a difference. Meeting Dr Duy was a pleasure. I appreciated his compassion, kindness and professional advice during our initial consult. I left feeling like I have the best care in Perth. Thank you

Very friendly people

As usual fantastic service making me feel secure and relaxed

Your staff are excellent from the specialist center receptionist and golf cart driver taking me to the building after going to the wrong entrance through to all medical and clerical staff. I couldn't recommend more highly the pleasant disposition and kind care of your team at Hollywood.

Great work!

Excellent service over all well looked after

Thank you to all staff involved.

I live in the country and had a phone consult. The Doctor was on time & very easy to communicate with. It made the whole process so easy to negotiate & manage without having to make the trip to Perth.

Spiro's bedside manner and explanations were excellent.

I am extremely happy with my Doctor and reception staff.

Keep up the good case follow ups and informative customer service.

Dr Spiro was extremely professional, knowledgeable and caring. I have more confidence in Dr Spiro than any other doctor I have been seeing for this ailment in 20+ years.

Wonderful ,friendly staff,from office to all nursing staff.

Very much appreciate the assistance provided by Maureen via the phone and email. And appreciate Dr Spiro going above and beyond to ensure the best care of his patients and having direct and timely personal communication despite his busy schedule. 10/10 service.

Thank you so much for looking after me

Keep up the good work

very friendly staff in a relaxed environment

I found the administration staff more than helpful an Dr Raftopoulis met all my needs and explained all my needs with my health.

A big thank you to all the wonderful people at Advanced GI

Both nursing staff and doctors were excellent

Staff and service is excellent

Excellent service over all well looked after

A big thank you to all the wonderful people at Advanced GI

Very pleasant people

Excellent and professional service.

Excellent care & treatment, so refreshing to be treated so well

Thank you to the Dr, anaesthetic and wonderful staff. They were all very caring.

Really good experience, all around. Thanks

Dr Claire Gordon is very personable and easy to discuss things with

everyone was fantastic............ill come again!!

Spiro and the team were fantastic. Caz in the office super efficient

Excellent caring service.

All the staff were so helpful and concerned for my husband I wanted to hug everyone. Thanks them so much from me

Secretary was very friendly and professional.

I loved the relaxed yet professional service from admin toDr Brennan. Made me feel listened to and gave me great advice with a follow up booked on the day. Thank you.

Fantastic. I couldn’t be happier with how everything was done. Friendly, courteous and efficient. Very happy customer.

Extremely grateful for the professional service I received especially by Dr Raftopoulos.

Keep it up … you make me feel better.

VERY HAPPY WITH THE TREATMENT AND CONSULTATION

All the staff, nurses and the doctors just so good in dealing with me. Nice lounge and good food.

Very friendly.

Lovely friendly admin staff very helpful and polite, makes such a difference when you are stressed about a medical condition and are search for answers, previous experience elsewhere was not good!

All of the staff were friendly and helpful. They all made me feel comfortable, welcome and well informed. I cannot prasie your staff more- they were awesome.

Thank you all so much. The Hollywood staff were lovely, too.

Everything was great thank you.

Very professional through out the entire process.

Friendly, efficient, trusted the medical professionals, beautiful facilities. Made the procedure a calmer experience than anticipated.

Dr Raftopoulos and the anaesthetist were great, as was Kaye (nurse who prep’d me), and theatre nurses. Thank you.

All the staff make the process easy and as comfortable as possible. So grateful.

The staff were lovely, nurses, orderlies, drs and admin staff. The food post procedure was of a high standard.

As always seamlessly done, all staff ands support from front desk to 'back end' perfect and professional. Thankyou.

Excellent service. Lovely staff and everyone was most helpful and kind.

A totally professional environment everyone caring and easy going.

My doctor, Dev has gone above and beyond for me and always thinking out of the box. He has had a holistic approach to my problem and looks at my whole context and I really appreciate it.

Excellent - thank you.

Nursing staff were excellent. Call out specifically to Jaz and Jess. Thought the whole process was very professional. Thank you. 🙏

Everything was very efficient. Thanks.

Extremely friendly and efficient

All staff from front desk nurses porter etc all very friendly and professional

The staff are amazing

I continue to keep this practice at very top

Lovely nurse in the lounge after the procedure, couldn't do enough! Much appreciated and felt cared for. Procedure was done with ease and anaesthetist very kind. Appreciated the follow up report. Doctor was very kind and clear with the information. Felt I was in good hands.

100% satisfactory in pre, procedure and post care

Fantastic

Very friendly, efficient ,knowledgeable staff

All the staff were so helpful and most importantly friendly

So we’ll cared for while waiting between appointments. Appointments made on the spot as we are country patients. Best place.

I was very impressed with the ease and satisfaction I felt and experienced visiting this practice. The no waiting to see my specialist, just a few minutes, to the in depth explanation I received regards my health.. The staff were pleasant and professional.

So appreciative to have Dr Spiro taking care of me.

Staff excellent, as were Dr's.

Very satisfied.

Thank you for a very caring Doctor and staff.

The fact that Advanced GI WA is a no gap service and charges only what HBF covers is greatly appreciated. And the same for the Anesthesiast used by Dr Brennan. Dr Brennan is a quality professional and gentleman. All the staff I had contact with from Advanced GI WA have been friendly and helpful. Thanks

Excellent service, friendly and professional staff, nice facilities. Would recommend

Excellent throughout, from communication pre surgery to treatment on the day from all staff ; receptionist, nurse, anaesthetist and surgeon was excellent.

Overall very satisfied with service.

Very thorough and reassuring

Dr Spiro Raftopoulos was very caring and went beyond the normal with my care amazing doctor

Very helpful staff who were extremely professional in their approach to my appointment and my own issues making it to the centre on time. Doctor was excellent and very thorough in attempting to get to the bottom of my illness and forward plan.

Everyone is so caring

I had a great experience all round. The staff were amazing, friendly and very professional. The whole procedure from booking to obtaining final results ran smoothly.

Thanks for an excellent service.

Dr Brennan makes complex gastroenterology seemingly easy. Thank you Dr Brennan!

Please keep up the brilliant work

All the staff were very helpful and made the whole experience as painless as possible.

Doctor Rao was extremely friendly and very professional

The easiest colonoscopy prep I've had

your service is tops in my book

Caring and professional

I would recommend this for all I know

Staff were all very helpful and friendly

I was very happy with my visit

Reception staff very welcoming and friendly.

Everyone was so lovely. I felt in good care

Very efficient and comprehensive with great patient feed back and comfort. At no stage did I feel lost in the system. All people were kind and helpful, especially the after treatment nurse who let me recover a little longer.

The colonoscopy at Peel H.Campus was exemplary. Felt very cared for.

Best staff I’ve had look after me.

Dr. Raftopoulos was very professional and explained everything clearly.

Keep up the excellent work and keep smiling!!!

Current fantastic nursing staff make you feel your care is really important to them personally

The staff were very friendly and made me feel less anxious

Thankyou for service and reassurance

Obviously dedicated to making patients feel safe, comfortable & well informed.

Excellent service

Very happy with the process. Thank you very much

Thanks for the excellent care Dr Raftopoulos

Since my first visit to Dr Spiro, everything has gone very smoothly and professionally. I have appreciated his advice and professional assistance. He has got me to where I no longer require his assistance - hopefully!!

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